HOW IT WORKS
Help at the Touch of a Panic Button
Swift Response has provided emergency assistance on more than 10,000 emergencies so far, with an average rating of 97%.
Gain More Insight Into How It Works
The Swift Response app is designed to help you and your family stay connected, safe and gets the best emergency assistance straight to the user's location when needed.
Download the Swift Response app
Download the Swift Response App by visiting Google App Store, App store or App Gallery from your smartphone.
Sign up on the Swift Response app
To sign up for the Swift Response App, you will need a Kenyan mobile number and an email address. Once you have signed up, you will receive a One Time Pin (OTP) to verify your phone number. If you do not receive an OTP, please check that you signed up with the correct mobile number. If the mobile number is correct, tap on "Call me" and an operator will call you with your OTP.
Connecting to help with Swift Response
To send an emergency alert from the Swift Response App, you need to have data bundles or an internet connection and grant the app permission to access your location. The app will then send an alert to the Swift Response Centre, which will dispatch help to your location.
Requesting for Help Through the Swift Response App
Open the app
Tap to open the Swift Response Application on your smartphone.
Select your emergency
Tap to select the nature of your emergency; Medical, Security or Road Rescue.
Tap and hold for 3 seconds
Tap and hold the “TEST” or “REAL” button up to 3 seconds to activate your emergency.
Benefits of Using Swift Response
1
Mobile Response
Immediate assistance anywhere, anytime
2
Processes are Automated
Minimize human error through automating critical processes
3
24/7 Live Tracking
Dispatched responders are tracked 24/7 for transparency
4
Pinpoint Geo Location
Incidents are geo-located ensuring faster response times
5
Nationwide Response
Immediate assistance anywhere, anytime with a growing network
6
Transparent Service
Peace of mind that Swift Response can be called on in any emergency
7
Faster Response Time
Cutting-edge service with faster responsive times
8
Reduce Additional Links
One app for everything that provides cutting-edge service