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TERMS OF SERVICE

Welcome to Swift Response Medical and Security Emergency Response! By using our services, you agree to the following terms and conditions. Please read them carefully before accessing or using our services.

1. Introduction

Swift Response Medical and Security Emergency Response provides medical and security emergency response services designed to assist individuals in times of critical need. Our services are intended to provide prompt and professional assistance during emergencies. By using our services, you acknowledge that Swift Response is not a substitute for professional medical or security advice, and you should always consult with relevant professionals when necessary.

2. Eligibility

To use Swift Response's emergency response services, you must be at least 18 years of age or have the consent of a parent or legal guardian. By using our services, you represent and warrant that you meet these eligibility requirements. If you are accessing our services on behalf of an organization, you must have the authority to bind that organization to these Terms of Service.

3. Service Description

Swift Response offers emergency response services, including medical assistance and security support, which can be accessed through our mobile application, website, or designated emergency contact channels. By requesting our services, you consent to our emergency response team responding to your location and providing the necessary assistance based on the information provided.

4. Service Description

While we strive to provide timely and accurate assistance, our services are subject to various limitations, including but not limited to:

  1. Geographic Limitations: Swift Response's services may not be available in all geographic areas. Service availability may be affected by local laws and regulations.
  2. Communication Limitations: The effectiveness of our services relies on reliable communication networks. We are not responsible for any delays or disruptions in communication that may affect our ability to provide assistance.
  3. Service Type Limitations: Swift Response provides emergency response services only and does not cover non-emergency situations or long-term medical care.
  4. Service Provider Limitations: We may rely on third-party service providers, such as medical facilities or security agencies, to provide assistance. We are not liable for the actions or omissions of these service providers.

5. Emergency Response Fee

Swift Response's emergency response services may be subject to fees, which will be communicated to you before requesting assistance. By using our services, you agree to pay the applicable fees as described.

6. User Responsibilities

When using Swift Response's services, you agree to:

    Provide Accurate Information: You must provide accurate and truthful information when requesting assistance. False or misleading information may hinder our ability to help effectively. Comply with Laws: You agree to comply with all applicable laws and regulations while using our services. Security and Privacy: You are responsible for maintaining the security of your account credentials and personal information. Please review our Privacy Policy for more information on how we handle your data.

7. Limitation of Liability

To the maximum extent permitted by law, Swift Response and its officers, directors, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services.

8. Modifications to Terms

Swift Response may modify these Terms of Service from time to time. Any changes will be effective immediately upon posting the updated Terms on our website or app. By continuing to use our services after such modifications, you agree to be bound by the updated Terms.

9. Termination

Swift Response reserves the right to suspend or terminate your access to our services at any time, with or without cause.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at info@swiftresponse.co.ke or call +254 713 000 900 or visit us at West Park Towers 7th floor 705.

By using Swift Response Medical and Security Emergency Response services, you acknowledge and agree to these Terms of Service.